Privacy Policy

Last updated: July 1, 2017


Right Hand Communications LLC (“RHC”, “us”, “we”, or “our”) operates (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of personally identifiable information (“PII”) we receive from users of the Site. may update this policy at any time. will provide notice of materially significant changes to this privacy policy by posting notice at

In short:

  • We don’t ask you for PII unless we truly need it. If you use our contact form, sign up for email updates, make a comment on the site, or subscribe to our services, we will need certain PII.
  • We use your PII only for providing and improving the Site, providing any purchased services to you, and for providing opt-in communications.
  • We don’t share your PII with anyone except to comply with the law, develop our products and services, in the case or the sale or merger of RHC with another party, or to protect our rights as outlined herein. We don’t share or sell your information to third-party marketers.

By using the Site, you agree to the collection and use of information in accordance with this policy.


Information Collection and Use

While using our Site, we may ask you to provide us with certain PII that can be used to contact or identify you. PII may include, but is not limited to, your name and email address.

The amount and type of information that RHC gathers depends on the nature of the interaction. For example, we ask visitors who comment on blog posts to provide a real name and email address. For those who wish to receive additional information via email, we collect an email address, name, organization name, and job title. For those who purchase services, we collect name, email, phone number, and address. RHC does not disclose PII other than as described below. Site visitors can always refuse to supply PII, with the caveat that it may prevent them from engaging in certain website-related activities.

The Site also collects potentially personally identifying information like Internet Protocol (IP) addresses, for example, for users leaving comments on blog posts. RHC only discloses IP addresses under the same circumstances that it uses and discloses PII as described below, except that blog commenter IP addresses may be visible and disclosed to the administrator of the blog where the comment was left.

We sometimes collect your email address, for purposes such as sending confirmation emails, authenticating your accounts, and sending information about RHC and our websites. By submitting your email to us, you consent to emails from us.

Any information posted on the public areas of the Site is not confidential. Please do not post anything on the public areas of the Site that you would like to keep private.

If you subscribe to our services, we use a third-party credit card provider who will process your credit card. For their privacy policy, please click here.

Like most website operators, our web logs collect standard web log entries for each page served, including your IP address, page URL, and timestamp. Web logs help us diagnose problems with our servers, administer the Site, and otherwise provide our service to you. In addition, we may collect other information from your interaction with the Site, our services, and content, including computer and connection information, statistics on page views, traffic to and from the Site, IP address, demographic and navigational data, and standard web log information. This information may be obtained for RHC from a third-party provider including, but not limited to, through the use of Google Analytics. Our purpose in collecting non-personally identifying information is to better understand how visitors use our Site.


Use of Website by Minors

RHC does not knowingly collect any information from persons under the age of 13 years of age.


Aggregated Statistics

RHC may collect statistics about the behavior of visitors to its Site. For instance, it may use spam screened by the Akismet service to help identify spam. RHC may provide this information to others to improve site performance. However, RHC does not disclose PII other than as described below.


Protection of Certain PII

RHC discloses potentially personally identifying and PII only to individuals and organizations that (i) need to know that information in order to process it on RHC’s behalf or to provide services available on this Site and (ii) that have agreed not to disclose it to others except as allowed by this policy. Some of those individuals and organizations may be located outside of your home country; by using this Site, you consent to the transfer of such information to them and agree that the laws of that country may override this policy. This includes, for instance, RHC independent contractors and/or employees who provide services and third-party merchant processing companies if you sign up for our services.

RHC will not rent or sell potentially personally identifying or PII to anyone.

Other than to the individuals and organizations described above, RHC discloses potentially personally identifying and PII only in response to a subpoena, court order, or other governmental request, or when RHC believes in good faith that disclosure is reasonably necessary to protect the property or rights of RHC, third parties, or the public at large.

If you have supplied your email address to RHC or any of its representatives through this Site or through any other means, RHC may occasionally send you an email with updates, marketing for RHC products or services, or to solicit your feedback. If you send us a request (for example, via email or contact form), we reserve the right to share it with contractors or service partners to help us clarify or respond to your request or to help us support other users.

RHC takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally identifying and PII.



A cookie is a string of information that a website stores on a visitor’s computer and that the visitor’s browser provides to the website each time the visitor returns. RHC uses cookies to help identify and track visitors, their usage of this Site, and their website access preferences. RHC visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Site, with the drawback that certain features of the Site may not function properly without the aid of cookies.


Do Not Track (“DNT”)

This Site does not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.


Links to Other Websites

This Site may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked websites at your own risk. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your PII.



The security of your PII is important to us, but remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your PII, we cannot guarantee its absolute security.


Business Transfers

If RHC, or substantially all of its assets were acquired, or in the unlikely event that RHC goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of RHC may continue to use your PII as set forth in this policy.


Data RHC Stores

All information posted to the Site, including subscription account information, is stored in our database, even after “deletion,” and may be archived elsewhere.

Our web logs and other non-account records may be stored indefinitely. This may include any information you supply to us and your browsing history. However, we cannot guarantee access to these records by third parties, including its users, for more than seven business days after the original information was submitted.

We store account information, including all uploaded information subject to the space limits imposed by us, for all active users.

We may store information in an off-site location, which may or may not be located in the United States and may not be bound by the laws of the United States.


Archiving and Display of the Site Website by Search Engines and Other Websites

Search engines and other websites not affiliated with us—including and—archive or otherwise make available the Site. We have no control over third-party archiving and search engine websites and cannot guarantee the accuracy of any information stored by these websites.


Circumstances in Which We May Release Information

We may disclose information about Site users if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes.

We may disclose information about Site users, including but not limited to account information, to law enforcement officers or others, in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use; respond to claims that any posting or other content violates the rights of third parties; or protect the rights, property, or personal safety of RHC employees, its users, or the general public.

We may disclose information, including PII from your account, to a third party if you request it.

We may disclose your information to third parties for use by us. This may include disclosure to email marketing providers to provide targeted marketing for our users. If you do not wish to receive email marketing from us, you will have the option to unsubscribe from the service. Note that if you are a subscriber and you unsubscribe from our emails, we may have no way to inform you when new reports are available for downloading.

We may disclose your information to other business entities, should we plan to merge with or be acquired by that business entity.


International Users

We welcome international users to browse the Site. International website users consent to all the terms of service and this privacy agreement. International users waive any and all remedies that they may have based on the laws of their country.


Changes to This Privacy Policy

This Privacy Policy is effective as of July 1, 2017, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Site after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.


Contact Us

If you have any questions about this Privacy Policy, please contact us.